Privacy Policy

Last Updated: November 26, 2024

1. Introduction

Welcome to Vibe (hereinafter referred to as "the Platform", "we", "us", or "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Platform.

2. Information We Collect

2.1 Personal Identification Information

  • Name, nickname
  • Email address
  • Phone number
  • Date of birth
  • Gender
  • Profile photos

2.2 Identity Verification Data (KYC)

  • Government-issued identification documents
  • Facial recognition data

2.3 Usage Data

  • Matching records
  • Chat history
  • Reservation records
  • Points and achievement records
  • Device information and IP addresses

2.4 Location Data

  • GPS location information (with your consent)
  • Venue location information

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and improve Platform services
  • Perform user matching and recommendations
  • Process reservations and bookings
  • Send notifications and updates
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Conduct data analysis and research

4. Information Sharing and Disclosure

4.1 We may share your information with:

  • Other Users: Based on your privacy settings and matching results (nickname, photos, basic profile only)
  • Partner Venues: To process your reservation requests (necessary information only)
  • Service Providers: Third parties that assist us in providing services, including:
    • Cloud service providers (AWS, Google Cloud)
    • Payment processors (Stripe, PayPal)
    • Identity verification services (KYC providers)
    • Analytics tools (Google Analytics, Firebase)
    • Customer support systems
  • Legal Requirements: To comply with legal processes or government requests
  • Business Transfers: In the event of a merger, acquisition, or asset sale

4.2 Third-Party Services

We use the following third-party services that may collect your data:

  • Google Play Services: App functionality and analytics
  • Firebase: Push notifications, analytics, real-time database
  • Facebook SDK: Social login (optional)
  • Stripe/PayPal: Payment processing

These services have their own privacy policies. Please refer to their official websites.

4.3 We Will Not:

  • Sell your personal data to third parties
  • Share sensitive personal data without your consent
  • Use your data for purposes unrelated to our services
  • Share your personally identifiable information with advertisers

4.4 Advertising

We currently do not display third-party advertisements in the app. If this changes in the future, we will notify you in advance.

5. Data Security Measures

We implement the following measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Encrypted database storage
  • Regular security audits
  • Access control and permission management
  • Employee confidentiality agreements

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to Access: View the personal data we hold about you
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Limit how we process your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to the processing of your personal data

To exercise these rights, please contact: privacy@vibe-ltd.com

7. Cookie Policy

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience

You can manage cookie preferences through your browser settings.

8. Child Safety and Privacy Protection

8.1 Age Restriction

This Platform is strictly restricted to adults aged 18 and above. We do not provide services to minors under 18 years of age and will not knowingly collect personal data from minors.

8.2 Age Verification Mechanisms

To ensure child safety, we implement the following measures:

  • Age Declaration at Registration: Users must declare they are 18 years or older
  • Mandatory KYC Identity Verification: Before using core features (anonymous matching), users must complete identity verification, including:
    • Government-issued identification document verification
    • Facial recognition matching
    • Date of birth confirmation
  • Continuous Monitoring: AI and manual review systems to detect suspicious underage users
  • Immediate Blocking: Permanent account suspension upon discovery of underage users

8.3 Parental Notice

If parents or guardians discover a minor using this Platform, please contact us immediately:

8.4 Minor Data Processing

If we discover we have collected data from a minor:

  • Immediately delete the account and all related data
  • Notify relevant users (if there are interaction records)
  • Record the incident and improve verification mechanisms
  • Will not retain any personal data of minors

8.5 Content Moderation

To protect all users (especially to prevent minors from accessing inappropriate content), we:

  • Use AI to automatically detect inappropriate content (pornography, violence, drugs, etc.)
  • Provide user reporting mechanisms
  • 24/7 manual review team
  • Immediately remove violating content and permanently ban violating users

8.6 Compliance with COPPA and GDPR-K Standards

Although this Platform is not targeted at children, we still comply with:

  • Children's Online Privacy Protection Act (COPPA)
  • EU GDPR child protection provisions
  • Google Play child safety standards
  • Applicable child protection laws in various regions

9. Data Retention

We will retain your data for the following periods:

  • During the period your account is active
  • For the period necessary to provide services
  • For the period required to comply with legal obligations

After account deletion, we will delete your personal data within 30 days, except for data required to be retained by law.

10. International Data Transfers

Your data may be transferred to and processed in locations outside your country/region. We will ensure appropriate safeguards are in place.

11. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be notified through the app or email. Continued use of the Platform indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact: